Managed Services Account Executive

Overview

As a leading technology integrator, Waterfield Technologies is passionate about helping our clients transform their legacy contact center technologies into modern digital powerhouses. We operate at the intersection of customer experience and AI – delivering mission-critical IVR applications on key industry manufacturers including Aspect, Avaya, Cisco, Five9, and Genesys to conversational Intelligent Virtual Agents aimed at automating phone calls and chats using the same technology that powers IBM Watson and Amazon Alexa.

Our disruptive, yet well-proven technology, strong customer base, and financial strength, form a solid foundation for long-term viability. We are also passionate about the professional and personal development of our talented and enthusiastic team – and we endeavor to create opportunities that advance the skills, interests, careers, and lives of our employees. In short, we offer an energetic work environment, a great product, and operational and technical support to enable the right candidate to be successful.

To support our continued growth, Waterfield is hiring a Managed Services Account Executive. The Managed Services Account Executive is responsible for sales of Waterfield solution offerings to a set of assigned accounts within the US and Canada. The primary objective of the sales group is to drive high value, recurring revenue transactions and exceed bookings expectations by cross and upselling existing customer revenues and providing solutions to all customers through a consultative sales process. The Managed Services Account Executive serves as a key member of the team and is expected to build effective relationships across the whole organization, going deeper and wider into the business units to be most effective.

Requirements

Qualifications

If you’re ready to grow your career in an energetic, customer-focused environment. Waterfield may be looking for you!

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