Sales Director
Overview
As a leading technology integrator, Waterfield Technologies is passionate about helping our clients transform their legacy contact center technologies into modern digital powerhouses. We operate at the intersection of customer experience and AI – delivering mission-critical IVR applications on key industry manufacturers including Aspect, Avaya, Cisco, Five9, 8×8, and Genesys to conversational Intelligent Virtual Agents aimed at automating phone calls and chats using the same technology that powers IBM Watson and Amazon Alexa.
Our disruptive, yet well-proven technology, strong customer base, and financial strength, form a solid foundation for long-term viability. We are also passionate about the professional and personal development of our talented and enthusiastic team – and we endeavor to create opportunities that advance the skills, interests, careers, and lives of our employees. In short, we offer an energetic work environment, a great product, and operational and technical support to enable the right candidate to be successful.
To support our continued growth, Waterfield is hiring a Sales Director. The Sales Director is responsible for sales of Waterfield solution offerings to a set of assigned accounts within the US and Canada. The primary objective of the sales group is to drive high value, recurring revenue transactions and exceed bookings expectations by prospecting and selling to new customers, growing existing customer revenues, and providing solutions to all customers through a consultative sales process. The Sales Director serves as a key member of the team and is expected to build effective relationships across the whole organization to be most effective.
Requirements
- Responsible for development, planning, and selling to assigned accounts
- Responsible for mastery of the business dynamics of the assigned vertical or geographical segment:
- what drives customer investment behaviors;
- applied for compelling business value
- Proactively collaborate with the pre-sales Solutions Consulting organization.
- Collaborate with Marketing and Business Development teams to conceive and execute demand generation campaigns
- Responsible for building and developing opportunities by actively prospecting to accounts with established relationships
- Responsible for the effective articulation of Waterfield’s unique selling points and value proposition, as well as a broad understanding of key market competitors
- Responsible for input and maintenance of sales data within Salesforce.com CRM
- Responsible for attendance and successful completion of required training classes and various developmental activities. Must be able to demonstrate proficiency in understanding Waterfield’s Products and Services
- Ability to travel to the US and Canada – estimated travel time is 25-50%
Qualifications
- Bachelor’s Degree in engineering, computer science, business, communications, or closely related field.
- Minimum of five (5) years of relevant software/SaaS field experience, including Larger Enterprise Solution Sales experience. Domain Experience Required.
- Customer-facing leadership and account relationship strategy experience.
- Proven capability to develop and execute strategic and long-range plans across a wide scope within an organization.
- Ability to communicate detailed ROI and operational KPI impact analysis to cross-functional management audiences.
- Minimum of 3 years experience selling subscription-based solutions for UCaaS, CCaaS, or PaaS.
- Pricing strategy and contract negotiation skills.
- Must be an articulate communicator and an instinctive listener.
- Exceptional relationship builder.
If you’re ready to grow your career in an energetic, customer-focused environment. Waterfield may be looking for you!
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