There’s no substitute for experience. And we’ve got it in spades. More than 40 years in the industry … expertise across all major contact center industry service providers … an impressive Fortune 500 who’s-who list of clients … and thousands of successful deployments across every major industry in every corner of the world. But nothing compares to passion. And that’s what sets us apart. It’s the secret sauce that takes an organization from vendor to partner, and a partner from good to great.
We are passionate about the customer journey. And it drives us to transform the customer engagement experience for our clients every single day.
Make no mistake: our people make it happen. Every person, in every level of the company. But the drive and passion you see there is a reflection from the top. Here’s the team that steers the ship:
President and CEO
VP of Finance & Accounting
Chief Strategy Officer
VP of Sales
Chief Customer Officer
VP of Solutions Consulting
Chief Operations Officer
Director of Marketing
Director of Operations
If our leadership team steers the ship, our Board of Directors charted the course.
Much of our success is because these leaders had the vision in the first place.
COB and CEO, Waterfield Enterprises
COB and CEO, Waterfield Group
CEO and Founder, VoiceFoundry
CIO and Founder, Red Oak Partners
CFO, Waterfield Group
Partner, CEO Coaching International
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