We Put The Emphasis
On Intelligence.

Technology without knowledge is useless. Artificial Intelligence (AI), Speech IVR, Natural Language … their impact is in the expertise that backs them. Knowing how to bring that technology to bear and who to partner with in order to succeed is a critical part of our offering. We can deploy virtual agents, incorporate machine learning, mine data and analytics, and utilize numerous technologies to optimize your performance and enrich your customer experience.

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Complete AI and Voice Capabilities.

We can tailor and support an entire ecosystem dedicated to effective customer engagement with positive business outcomes, utilizing a full menu of capable solutions:

CX Strategy

Optimizing the technology you have or recommending new tech, we can map out an ideal customer experience plan and provide the means to get there

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Proof of Concept

Prototype your speech model, quickly, and at low cost / low risk to validate your use case, test technical feasibility, and identify areas of opportunity before making a full investment.

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Bots and Virtual Agents

Optimize your customers’ self-service efficiency with intelligent technology that keeps customers engaged.

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Conversation Design

Your platform is important, but it’s the experience your platform enables that delivers true value. Promote a combination of art and science to build a system that feels natural and delivers a real human experience from beginning to end.

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Persona Development

Developing the right persona for your system ensures your customer experience will feel like your brand and, as a result, an extension of all your other communication efforts.

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Speech Tuning

Listening to your customers’ experiences and using collected data to fine-tune design can make a great system even better.

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Platform Selection

Technology is constantly evolving. Understanding your options and selecting the right mix of solutions is critical to achieving your KPIs.

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Bot Analytics Setup

Design, track, and report on the performance metrics that move the needle on what matters to you to prove your business case and prioritize additional enhancements.

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Optimization and Management

Get access to a full range of resources and advice on evolving technologies, opportunities to increase platform performance, and expertise to create engaging customer experiences.

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Your Team.

We don’t work alone. We add industry leaders and innovators to your team, solving your challenges with an impressive ecosystem of technology and capabilities from trusted resources.

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Our Impact.

Our Thoughts.

We are led by unique specialists across every facet of AI and Voice technology. Insights from these experts can make a difference on a daily basis. Find them here:

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We're hiring innovative, passionate team players.

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