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For retailers, the lazy days of summer are anything but. It seems as soon as summer begins, it’s already time to start planning for the inevitable ...
Read MoreWhen we hit a wall and can’t go any further, we need to pause, assess the situation, and then adapt and figure out where we can pivot. Busine...
Read MoreAgent turnover is an issue businesses in every industry are dealing with more than ever. New employees are being hired and trained but then try it ...
Read More See AllToday we announce that Voxgen, a UK-based leader in bot strategy and design, is now part of Waterfield Tech. The acquisition adds breadth and depth...
Read MoreWaterfield Tech, a premier contact center solutions firm dedicated to delivering innovative solutions that span the entire contact center, today...
Read MoreWaterfield Tech, a global leader in contact center technology solutions, today announced that it has joined the Google Cloud Partner Advantage...
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